Questions, Answered.

Rainé is available in Chrome, Jet Black. All are premium finishes built for UAE conditions.

The filtration blend was designed specifically around UAE's water mineral profile and chlorine levels. It wasn't built somewhere else and adapted. It was built for desalinated, chlorine-heavy, rooftop-tank water from the start. That specificity is the whole point.

No — Rainé is engineered to maintain strong rainfall pressure through all three filtration stages. Pressure complaints dominate reviews for other brands. We designed against this specifically.

Yes — fully compatible with UAE tankless heaters and all standard hot water systems. The filter media performs across the full temperature range used in UAE homes.

The Rainé showerhead, your first filter cartridge, a branded wrench, PTFE Teflon tape, and a UAE water guide. Everything you need is included.

No — installation takes under two minutes with the included wrench and PTFE tape. If you can change a lightbulb, you can install Rainé.

Yes — Rainé uses a universal G1/2" thread compatible with virtually all UAE shower arms. No adapters needed.

Yes — it installs and uninstalls in under two minutes with no permanent modifications to the fitting. It's specifically built for UAE renters who move frequently.

1–2 business days, free across all UAE emirates. Your package arrives safely and quickly via local priority couriers.

Currently we ship exclusively within the United Arab Emirates. We're built for UAE water, so that's where we focus.

60-day free returns for any reason. Full refund. We cover return shipping. No photos required, no questions about how often you used it. We're confident enough in the product to make that straightforward.

Return it within 60 days — full refund, no conditions, we cover the shipping. We built this for UAE conditions specifically, which is why we're confident enough to guarantee the difference. If you don't feel it, we return every dirham.

A fresh filter is delivered automatically every 2–3 months at AED 119 — that's AED 20 less than the one-time price. It arrives just before your current filter expires so you never accidentally run a dead filter.

Yes — directly from your account, anytime, no conditions. No phone calls. Your subscription stops the moment you cancel it.

You can pause or adjust your subscription cadence from your account dashboard. No need to cancel — just push the next delivery back if you need more time.

The three-stage system removes chlorine (up to 98%), heavy metals including lead and mercury, excess mineral hardness, bacteria, sediment, and chemical compounds responsible for odour. Calibrated specifically for UAE water's chlorine and mineral profile.

UAE water is desalinated seawater — re-mineralised, heavily chlorinated for transit, and often stored in rooftop tanks at temperatures that encourage scale and bacterial growth. The result is TDS levels significantly above global averages — a heavier mineral and chemical load than most filtration systems were ever designed to handle.

You'll feel the difference in the water from your first shower — it will feel softer, cleaner, less chemically. Within 2–3 weeks most customers notice a meaningful change in hair shedding and skin feel. When you change your first filter at the 2-month mark, you'll see the colour of what was intercepted — that's what was hitting your scalp every morning before Rainé.